Cornell Cooperative Extension-Broome County provides a variety of educational programs for those working in the human service, food service or energy industries. Most of the programs can be presented at your workplace or here at the CCE-BC. There are six programs that are offered:
- Advancing Youth Development
- National Work Readiness Credential
- Family Development Credential (offered in 2012)
- National Retail Federation Training
- ServSafe
For more information or to sign up for classes, please contact our office at (607) 772-8953.
Advancing Youth Development
Advancing Youth Development (AYD) is a professional development program, for those who work with youth (ages upper elementary through young adults), as well as program managers, administrators and funders. AYD helps individuals, programs and organizations that work with youth in a variety of settings to understand and apply a positive youth development approach. Broome County AYD trainings are facilitated by a team of local trained and experienced youth work professionals. For more information, to inquire about fees, training at your workplace, or for a schedule of classes, contact Kay Telfer at CCE Broome County, (607) 584-5018, kct1@cornell.edu, or call our Information Center at 772-8953.
AYD Training Menu
Youth Development Basics Workshop
This 4-hour workshop introduces four main concepts from the research-based positive youth development approach: Developmental Youth Outcomes, Services/Opportunities/Supports, Cultural Assumptions and Adultism, and Youth Participation/Youth Voice. This dynamic workshop is ideal for busy front line youth workers/volunteers, program managers and decision-makers in youth serving organizations. Through group discussion, instruction, activities and handouts, participants understand the basics of a positive youth development approach, and how implementation of the approach benefits youth, the adults who work with them and the programs/organizations as well.
Youth Development Basics PLUS
“Basics” PLUS is a more comprehensive training for youth workers. The 8 hours of training may be offered in one, two or four sessions. The training is highly interactive, with in-depth training, reflection and networking related to understanding and utilizing a positive youth development approach in a wide variety of settings. In addition to understanding the main concepts and essential elements of effective youth development settings, participants will explore core competencies of effective youth workers, adolescent development (including brain development and identity development), and strategies for implementation. Training is enriched with participants from many diverse organizations and fields, e.g. probation, foster care, schools, law enforcement, Boys & Girls Club, 4-H or church youth group leader, school age child care or residential/therapeutic facility staff.
Youth Work Café
Youth Work Café is a free, bi-monthly opportunity for all youth workers to gather at Cornell Cooperative Extension of Broome County for a little pampering, peer support and training. During the 2-hour evening café, enjoy refreshments, network, discuss issues, participate in skill building activities and take home resources. For 2012, the Café is scheduled for 6:00-8:00pm on May 15, July 17, September 18 and November 20. Call for training topics or to pre-register, so that we may have adequate supplies of refreshments and handouts ready!
CCE-BC gratefully acknowledges support from the Community Foundation of SCNY – Harriett Ford Dickinson Fund, for 2012 Youth Development Basics workshops and the Youth Work Café.
National Work Readiness Credential (NWRC)
Cornell Cooperative Extensions trained workforce staff will custom design education programs for your business, company or organization. Workplace ethics, customer service, teamwork, leadership, problem solving, workplace attitudes and retention are some of the training topics. Customized programs are designed to meet the needs of diverse audiences. Our success in workforce development is proven to build and retain a workforce that provides professionalism and profitability for businesses and the economic sustainability of our community.
For more information, contact Vicki Giarratano at (607) 584-5022 or via email at vlg4@cornell.edu.
Family Development Credentialing (FDC)
The FDC Program is a nationally recognized professional development course and credentialing program for frontline family workers, to learn and practice skills of strength-based family support with families. FDC trains family workers from a wide range of government, private and not-for-profit agencies as well as business and large corporations. FDC trained staff work with families across the life span, including families with young children, teen parents, retired people, people with disabilities, and others.
To earn the FDC, a worker must complete 90 hours of interactive classroom instruction based on the Empowerment Skills for Family Workers curriculum, prepare a Skills Portfolio with support from a portfolio advisor, and pass a credentialing exam. Those completing the program may apply for undergraduate credits toward a degree, from the University of Connecticut.
For more information on upcoming trainings, contact Kelly Mabee at (607) 584-5024 or via email at ksm25@cornell.edu.
Retail Training & Certification
Cornell Cooperative Extension-Broome County is proud to offer training and Certification testing as a certified site of the National Retail Federation.
The National Retail Federation (NFR) Foundation’s educational and career development programs encourage professional growth and superior performance in retailing for associates and executives at all levels. NRFF training and curriculum products align with industry skill standards and highlight career advancement opportunities. NRFF programs incorporate input from employers to ensure workplace success http://www.nrffoundation.com/.
Businesses and non-profits may schedule classes for currently employed and/or new workers. The Retail Standards are transferable customer service skills that will assist those who are new to the workforce as well as more experienced employees seeking new skills for career development, to improve sales and help the business become more profitable.
CCE-BC can tailor classes to industry or program needs. Trainings available include Customer Service, and Sales and Service.
For more information, contact Cindi Conway at (607) 772-8953 or via email at cac365@cornell.edu.
ServSafe Certification
ServSafe is a nationally recognized 16-hour certification registered with the National Restaurant Association. It provides a 5-year certification upon successfully passing on-site exam. The training is for managers in all areas of food service operations. Class fee is $150, includes course book, food thermometer, exam and program materials/handouts.
For more information, contact Vicki Giarratano at (607) 772-8953 or via email at vlg4@cornell.edu.